Customer Service Hero

  • Locationmanila, phillipines
  • Salary400 USD/Monthly
  • Job typeFull time

Global communication company seeks Customer Service Experts who are obsessed with making a difference in the lives of their customers. We will provide you the best tools and resources to exceed our customer's expectations and provide them with a truly remarkable experience.

Perks:

  • Competitive Salary Package!
    • Voice Accounts – Earn up to PHP 19K monthly, PLUS up to 9K monthly performance incentives.
    • Premium Accounts – Earn up to PHP 24K monthly, PLUS up to 9K monthly performance incentives. 
  • Premium Health Benefits!
    • Up to 4 Dependents on your HMO for FREE
    • 10K Annual Medical Reiumbursements
    • Life Insurance
  • #Afnimazing People and Culture
    • Annual Family Day
    • Outstanding Leadership Team
    • Family-Centric events
    • Hands-on leadership

About you

  • Customer Focus: You do whatever it takes to deliver the best customer experience by owning the customer's issue from start to finish.
  • Versatile: You're ready for anything that comes your way. You are comfortable with a little chaos.
  • Ownership: You get it right and if you need help, you aren't afraid to ask for help when it's needed.
  • Can Do Attitude: Even when faced with a challenge, you know delivering the best Customer Experience is a priority.
  • Problem Solving: Figuring things out even when they aren't clear energizes you and you can easily break things down and explain it to others. You get it right the first time.
  • Quality Focus: Everything you do is to delight and wow the customers
  • Value Focus: You enjoy showing the benefits of products that can make your customer's lives easier
  • Enthuiastic Learner: You know the difference between right and wrong and treat others the way you want to be treated
  • Integrity: You know the difference between right and wrong, and treat others the way you want to be treated

Your Skills

  • PC Skills: You are comfortable using computers and can easily navigateS different systems or programs.
  • Strong English Skills: You speak, comprehend, and write English fluently and can easily have productive conversations with English-speaking customers.
  • Coachable: You work well on your own but can also take direction from your leadership team.

About Afni

Afni, Inc. is a U.S.-based, global Business Process Outsourcing (BPO) firm representing the world’s best brands in insurance, telecommunications, satellite and cable, financial services, technology, and healthcare.

From engagement centers in several U.S. and Philippines locations, Afni supports its client’s customers in a variety of channels. With a history dating to 1936, Afni is a strong partner in communities where its employees work and live.

Disclaimer

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