CUSTOMER SERVICE REPRESENTATIVE

Ready to join Team Afni?

Afni Philippines is looking for Customer Support Representatives to work in our Commonwealth Site.

We are looking for individuals with exceptional customer interaction skills to deliver excellent customer service over the phone and through live-chat.

Perks 

Competitive Salary Package

• Voice Accounts
• Up to PHP 22K monthly
• PLUS up to 9K monthly performance incentives
• Premium Accounts
• Up to PHP 24K Monthly
• PLUS up to 9K monthly performance incentives

Premium Health Benefits

• Up to 4 Dependents on your HMO for FREE
• PHP 10K Annual Medical reimbursements
• Life insurance enrollment upon regularization

Be a part of our #Afnimazing Culture

• Annual Family Day Celebration
• Family-centric events
• Outstanding Leadership Team offering hands-on support

Customer Service Qualifications 

Voice Accounts

• At least 1-year BPO experience handling international accounts
• At least a high school graduate
• Strong Communication Skills
• Must be able to provide NBI clearance before start date
• Able to work in a paperless environment with stringent compliance to information security
  measures

Premium Account

• At least 2 years BPO experience handling Telco Mobility international accounts (Voice or Chat)
• At least a high school graduate
• Must be able to provide NBI clearance before start date
• Able to work in a paperless environment with stringent compliance to information security measures 

Afni, Inc. is a U.S.-based, global Business Process Outsourcing (BPO) firm representing the world’s best brands in insurance, telecommunications, satellite and cable, financial services, technology, and healthcare.

From engagement centers in several U.S. and Philippines locations, Afni supports its client’s customers in a variety of channels. With a history dating to 1936, Afni is a strong partner in communities where its employees work and live.